For all chat interactions, our AI moderation will flag a learner’s conversation if their response contains the following items:
| Category | Description | 
| harassment | Content that expresses, incites, or promotes harassing language towards any target. | 
| harassment/threatening | Harassment content that also includes violence or serious harm towards any target. | 
| hate | Content that expresses, incites, or promotes hate based on race, gender, ethnicity, religion, nationality, sexual orientation, disability status, or caste. Hateful content aimed at non-protected groups (e.g., chess players) is harassment. | 
| hate/threatening | Hateful content that also includes violence or serious harm towards the targeted group based on race, gender, ethnicity, religion, nationality, sexual orientation, disability status, or caste. | 
| illicit | Content that gives advice or instruction on how to commit illicit acts. A phrase like "how to shoplift" would fit this category. | 
| illicit/violent | The same types of content flagged by the illicit category, but also includes references to violence or procuring a weapon. | 
| self-harm | Content that promotes, encourages, or depicts acts of self-harm, such as suicide, cutting, and eating disorders. | 
| self-harm/intent | Content where the speaker expresses that they are engaging or intend to engage in acts of self-harm, such as suicide, cutting, and eating disorders. | 
| self-harm/instructions | Content that encourages performing acts of self-harm, such as suicide, cutting, and eating disorders, or that gives instructions or advice on how to commit such acts. | 
| sexual | Content meant to arouse sexual excitement, such as the description of sexual activity, or that promotes sexual services (excluding sex education and wellness). | 
| sexual/minors | Sexual content that includes an individual who is under 18 years old. | 
| violence | Content that depicts death, violence, or physical injury. | 
| violence/graphic | Content that depicts death, violence, or physical injury in graphic detail. | 
When moderation is triggered, the conversation will end.
When a learner’s conversation is flagged, a notification will appear in the Analytics.