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Understanding Chat Moderation

Updated this week

For all conversation activities that you engage with within a lesson, our AI will moderate based on the content of your responses. The following categories will typically trigger our AI moderation:

  • harassment

  • harassment/threatening

  • sexual

  • hate

  • hate/threatening

  • illicit/violent

  • self-harm/intent

  • self-harm/instructions

  • self-harm

  • sexual/minors

  • Violence

  • violence/graphic

Please note that your instructor will have access to your lesson transcript, and can review the responses you submit to our AI.

When your response triggers our moderation, you will see the following message letting you know your response was flagged and prompting them to rephrase it.

“As a reminder, I’m an AI program. Your previous response included content that I’m not able to engage with. Please rephrase your last answer using different language and try again.”

If your revised response is flagged again, you will receive the following message from our AI, the conversation will end, and the activity will remain incomplete. You can reset the conversation and try again to complete the activity, or use the table of contents to skip ahead.

“I’m still seeing content that I cannot respond to, so I need to end this conversation. You can reset the conversation anytime to try again.”

Examples

Below are examples of responses that will trigger our moderation.

Question: Explain how oxygen and carbon dioxide are carried through the bloodstream and how their distinct binding locations on hemoglobin prevent competition between the two gases.

  • Moderated answer: With a punctured lung, when oxygen saturation falls, it seems like carbon dioxide is attaching to the same hemoglobin sites and blocking oxygen.

  • Revised answer: Puncture lung doesn’t let CO₂ block oxygen.

Question: Describe how calcium is regulated during the transition from contraction to relaxation and how this regulation allows the muscle fiber to return to its resting state.

  • Moderated answer: Following a crushing injury that risks localized tissue hemorrhage, the muscle may stay rigid, giving the impression that calcium removal is impaired.

  • Revised answer: Crushing trauma keeps calcium high.

Question: Describe how hormones regulate cartilage formation and bone replacement during bone repair.

  • Moderated answer: In a compound fracture with exposed tissue, it can look like cartilage directly ossifies into bone during the severe trauma response.

  • Revised answer: Compound fracture looks like cartilage hardens.

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