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Support Team - Instructor Documents Cheatsheet

Updated this week

Below is a quick reference of the collection of Help Center articles designed to support instructors using Kyron Lessons. These resources can be used by support teams to troubleshoot common issues and respond to instructor questions.

Topic

Topic Summary

Provides an overview for instructors new to Kyron Learning, including how to access the platform and prepare to use Kyron with learners.

Explains how instructors can contact Kyron Learning support and what types of issues support can assist with.

Guides instructors on creating assignments that link directly to Kyron assets from an LMS or course platform.

Explains how Kyron learner progress and scores appear in Canvas and how instructors can interpret that data.

Provides guidance for instructors on resolving common learner issues before escalating to support.

Explains how AI chat moderation works and how instructors can address learner questions about moderation.

Lists supported devices, browsers, and technical requirements for using Kyron Learning.

Guides instructors through creating a Google account using an existing email address.

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