Skip to main content

Support Team - Learner Documents Cheatsheet

Updated this week

Below is a quick reference of the collection of Help Center articles designed to support learners taking Kyron Lessons. These resources can be used by support teams to troubleshoot common issues and respond to learner questions.

Topic

Topic Summary

Introduces learners to the Kyron platform, how to begin lessons, navigate the interface, and what to expect from the learning experience.

Provides guidance for resolving common issues accessing or navigating lessons, including loading problems and general troubleshooting steps.

Explains how learners track lesson completion using progress indicators, checkmarks, and saved work within a lesson.

Shows learners how to view their Lesson Recap, including completion status, key takeaways, and clarified misconceptions.

Explains how AI chat moderation works, what types of content may be flagged, and what learners should do if moderation is triggered.

Did this answer your question?